Frequently Asked Questions

Everything you need to know about our Italian craftsmanship and services.

Where are Pini Parma products manufactured?

All our collections are 100% Made in Italy, crafted by traditional artisans using premium fabrics from renowned Italian mills.

What are your shipping destinations and costs?

We offer worldwide shipping. Delivery is free for orders over €250 within the EU and over €350 for the rest of the world. Standard shipping fees apply for orders below these amounts.

How do I ensure I choose the correct size?

Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for our slim-fit Italian cuts.

What is your return policy?

We accept returns within 14 days of delivery. Items must be in their original condition, unworn, and with all tags attached. Return shipping costs are the responsibility of the customer unless otherwise stated.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. Please contact our customer service immediately at [email protected] if you need to make changes; however, we cannot guarantee modifications once the order has reached the shipping stage.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.